Rosemary & Rye

Worst Catering Experience

I am beyond disappointed with my experience having rosemary and rye as my wedding caterer at Magnolia Plantation. I originally selected them as my caterer since they were the most responsive of the preferred caterers and we had a great tasting a year prior the wedding. After the tasting the communication was basically non existent and even more difficult to have someone at their office to pay my amounts owed on time. I asked them when this was happening if this was a reflection of what would happen on my wedding day and they assured me it would not. The day of the wedding they did not use the custom napkins even though they were asked twice, my husband and I were only served one of the hors d'oeuvres out of three with none of them set aside at the table as discussed, salads were not preset on time and this is something rosemary and rye talked me into doing to ensure we had plenty of time for dancing, first course and entrees were served in a hour and 45 minutes for 87 guests when the entire meal was expected to be a hour long, THE SHRIMP AND GRITS WERE SERVED WITH MARINARA SAUCE although it should have been a white wine sauce we tasted(on accident apparently), served a guest with a severe allergy that was discussed ahead of time twice the wrong dish three times, refused to feed my vendors until after we were fed causing us to lose time with our band and photographer, served our vendors leftovers that did not meet their dietary restrictions rather than the full meals I paid for, did not serve our cake as discussed and later found them about to throw out my whole wedding cake instead of boxing it up, never received a to go meal for the bride and groom as discussed, I paid for 7 servers and only had 4, their event lead was working in a tank top with bra straps hanging out at my black tie wedding, etc. The whole experience was beyond a disappointment and I brought this to the owners attention immediately the next day. He worked through things with me and I was slightly compensated but not nearly enough. Especially for me not receiving the items I paid for and my guests being served non edible shrimp and grits. Now I hear they are telling staff I am a Bridezilla when they are the ones that did not live up to the contracted services I paid for.