Question 1

What is your cancellation / rescheduling policy?

Accepted Answer

If the need arrises to cancel your wedding, unfortunately the 40% retainer will not be refunded to you. However, as long as the cancellation is more than 14 days before your scheduled event date, you will be free of the obligation to pay the remaining 60% of your wedding package. Rescheduling is much more flexible, and we can work out the details together!

Question 2

Can I customize a package to fit my needs?

Accepted Answer

Of course! My packages are suggestions for what I've seen work best for different kinds of couples, but if you have different needs than what I've outlined, I am more than happy to explore other options and build a package that will best help me represent you as a couple.

Question 3

What pre-wedding events do you cover in your packages?

Accepted Answer

I include photoshoots prior to the wedding, but I do not yet include events like bridal showers, bachelorette or bachelor parties, or rehearsal dinners in my packages. If you'd like to have these events covered, we can add coverage time onto your package, and I'll be there in a heartbeat!

Question 4

How will we order prints and albums?

Accepted Answer

Right from your online gallery! While you're free to print your images with whatever service you'd like, your online gallery has a storefront built right into it so that you can print the highest quality images for your home.

Question 5

Will the images be accessible online? For how long?

Accepted Answer

Yes! I deliver galleries with an online platform. This ensures that you'll be able to download the images to your devices without a problem. They'll be online available for one year from your wedding date. After that, there will be a $25 re-upload fee if you need me to re-upload the gallery.

Question 6

How far in advance should we book you for our wedding?

Accepted Answer

Typically, couples book me about 13 months before their wedding date. I encourage you to reach out as soon as possible about my availability, even if you’re planning on a shorter time frame.

Question 7

Do you work with assistants or other photographers?

Accepted Answer

I do offer a second shooter for an additional fee if you'd like to have that included in your wedding package! If I feel like I need assistance on the wedding day, I will bring an assistant (not another photographer) to help me stay organized. Don't worry, that won't cost you extra!

Question 8

Will you edit all our pictures?

Accepted Answer

Definitely. All final images will be edited for color, saturation, exposure, and sharpness to ensure they look beautiful. I also offer retouching services like blemish removal and teeth whitening for an additional charge.

Question 9

Do you also offer video services?

Accepted Answer

No, I prefer focusing on photography only, so you can get the best wedding pictures possible. If you'd like my recommendations on videographers, check my "Preferred Vendors!"

Question 10

What’s your back-up plan if you can’t photograph our wedding as planned?

Accepted Answer

In my 12 years of experience as a wedding photographer, I’ve never cancelled a booking. In the very rare event that I’m unable to photograph your wedding, I’ll make sure you’re covered by one of my colleagues or my contracted assistant. I’ll also provide you with a list of photographers from the many networking groups I’m in, so you can find the perfect replacement.

Poise & Ivy Imagery

Full wedding (ceremony and reception) pricing

Elopement pricing

Packages

About Poise & Ivy Imagery